Returns
Due to the nature of food products and with customer safety in mind, we are only able to refunds or replacemnt and do not offer returns for food items.
Refunds & Replacement
Your health and happiness are our #1 priorty! If you have questions or concerns, please contact us at customerservice@qbfoods.com.
Document the Problem
- Take photos of the product
- Email us photos and a brief desrciption of what went wrong.
Contact Us For Replacement or Refund:
- If you received expired or nearly expired products
- If you received product damaged in shipping
- If you suspect your product has been tampered with before you received it
- If your product has experienced separation in trasit (usually in freezing conditions)
- If for any other reason you are unhappy, we will do our best to mak you happy!
We will work with you to either refund or exchange Kewpie products based on your needs in a timely fashion.
Thank you for being our valued customer!